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+49 (0) 351 / 30 93 30 15 info@froehlichgmbh.com Tharandter Str. 200e · 01187 Dresden

Service & spare parts: we keep your mill running.

A qualified service team, fast spare parts procurement from our own warehouse and our own screen workshop: we ensure minimal downtime and maximum uptime. Manufacturer-independent, fully documented and flexible in deployment, regionally, nationwide or internationally.

Everything to keep you running.

When a plant stands still, every hour counts. That is why we combine three things under one roof: experienced people, short paths to the right spare part and our own workshop.

View into the FRÖHLICH GmbH screen workshop in Dresden
  • Qualified service team

    Experienced technicians who work manufacturer-independently and get your plant running again quickly.

  • Well-stocked spare parts warehouse

    Original and aftermarket parts in stock, with flexible shipping solutions from express to air freight.

  • Our own screen workshop

    Screen covering and frame refurbishment in-house, with guaranteed short turnaround times.

Four areas, one team.

Inspections

We inspect individual machines or your entire plant: wear, all safety-relevant functions and the operating parameters. You do not get a loose list of defects, but clear recommendations on what to do.

  • Wear checks on machines and plants
  • Checks of safety-relevant functions and operating parameters
  • Checklists, inspection reports and recommendations for action
  • Support with audits, certifications and operator obligations

How your service call works.

From the first call to the final report: a clear process that gets your plant running again quickly.

  1. 01

    Enquiry & diagnosis

    You report a breakdown or a need; we clarify plant, parts and urgency, via remote access if you wish.

  2. 02

    Quote & scheduling

    You receive a clear quote with a response time; spare parts are reserved or shipped straight from stock.

  3. 03

    On the job

    Repair, maintenance or refurbishment: on site at your plant or in our workshop in Dresden.

  4. 04

    Documentation

    Inspection reports and complete service documentation, digital or on paper, plus recommendations for the next cycle.

Spare parts procurement, when it counts.

From original parts to discontinued components: we source, check and deliver spare parts for mills, roller mills, plansifters and conveying systems. As a Bühler Authorized Reseller and official SAATI distribution partner for milling screen mesh in Germany.

Original spare parts
Parts from renowned manufacturers, with direct access as a Bühler Authorized Reseller.
Aftermarket alternatives
High-quality alternatives, including documentation and approval checks.
End-of-life solutions
Cross-referencing for parts no longer available: replacement proposals or reverse engineering.
Refurbishment
Refurbishing spare and wear parts instead of buying new, wherever it pays off.
Consumables
Filter hoses, felt and screen mesh, as the official German distribution partner for SAATI milling screen mesh.
Spare parts management
Stocktaking, spare parts master lists, just-in-time supply chains and incoming goods quality checks.

Spare parts procurement & management in seven steps

Each step feeds the next: what we record during stocktaking drives the sourcing and what is checked on arrival decides whether installation runs smoothly.

  1. Requirement analysis & stocktaking

    First know what is there and what is missing.

    • Inventory of existing spare parts and critical components
    • Identification of supply gaps and consumption patterns
    • Compilation of a spare parts master list to optimise stock holding
  2. Sourcing & supplier management

    Sources that still deliver years from now.

    • Market and supplier research, both national and international
    • Price and lead time comparisons to optimise cost and risk
    • Building long-term partner networks to guarantee availability
  3. Original parts & alternatives

    Original, tested alternative or rebuilt.

    • Procurement of original spare parts from renowned manufacturers
    • Quality aftermarket alternatives including documentation and approval testing
    • Cross referencing for parts that are no longer available (end-of-life): substitute proposals or reverse engineering
  4. Just in time (JIT)

    Available without tying up capital on the shelf.

    • Implementation of JIT supply chains, especially for frequently needed parts
    • Keeping stock levels minimal at maximum availability
  5. Logistics & shipping

    The fastest route to your plant.

    • Flexible shipping solutions (express, national, international, air freight)
    • Centralised storage and consolidated transport for reduced logistics costs
    • Shipment tracking and delivery management, including documentation
  6. Inspection & quality assurance

    Checked before it goes into the machine.

    • Incoming goods inspection for completeness, damage and identity
    • Quality inspections (dimensional accuracy, material analysis, function testing)
  7. After-sales & repair

    Delivery is not the end of it.

    • Technical support for installation, commissioning or fault analysis
    • Organisation of on-site service assignments, including training and documentation

Why it pays off

  • Greater efficiency through optimised procurement and automated processes
  • Secured plant availability and avoidance of production stoppages
  • Lower costs through bundling, alternative selection and reduced stock holding
  • A reliable partner for the sustained supply of your machine parts

Which part are you missing?

Send us the nameplate, drawing or part number, incomplete is fine. We identify the part and name the source, the alternative and the lead time.

For recurring demand we set up a spare parts master list together.

Request a part

More from our workshop.

Fluting & grinding of rolls

Together with our partner Balaguer, we recondition your grinding rolls: fluting and grinding for consistent milling quality and longer service life of your roller mills.

Roller mill with reconditioned grinding rolls

Sandblasting

Professional surface treatment for metal parts: removing rust, paint and residues in preparation for welding, priming or coating. On request, we finish surfaces to specification: matted, roughened or smoothed, with defined roughness values.

  • Individual parts, assemblies and series, small and large parts
  • Before-and-after photo documentation on request
  • Flexible logistics: delivery, collection, interim storage and return transport, on schedule even during maintenance windows

Frequently asked questions about service & spare parts

How does spare parts procurement work?

You give us the part number or machine type. We check whether there is an original part, a tested aftermarket alternative or, for discontinued parts, a replacement proposal, and deliver from stock or by express.

How quickly are you there for us in the event of downtime?

Our breakdown service responds quickly: we first diagnose by phone or via remote access and, depending on the region, are on site at short notice, regionally, nationwide or internationally. With a service contract you secure defined response times.

Do you also look after machines from other manufacturers?

Yes, we work manufacturer-independently and look after machines and plants of all makes. As a Bühler Authorized Reseller and official SAATI distribution partner, we also have direct access to original parts and milling screen mesh.

Are there service contracts with fixed response times?

Yes. We agree maintenance schedules and service contracts with defined response times, including complete service and maintenance documentation, digital or on paper.

How does screen refurbishment work?

You send in your screen frames or have them collected. We inspect, clean and re-cover them to your specifications. We keep common mesh grades from various manufacturers in stock, and short turnaround is guaranteed.

What happens if a part is no longer available?

We find solutions for discontinued components: via cross-referencing we propose suitable alternatives, or the part is remanufactured through reverse engineering.

Downtime? We are there for you.

Get in touch with your request, from a single spare part to a full service contract. We respond quickly.